For emergency service, we usually can assist immediately, but please notify our office prior to shipping the instrument to us.
If your Burkart flute or piccolo has a serious mishap, don’t panic – you might be surprised what we can fix. Please call the Burkart workshop at (978) 425-4500 or the Burkart Repair Center at (937) 215-4637. You may also send us an e-mail request for emergency service, and we will respond as soon as possible with information and instructions.
An expanded version from here; "Flue and Piccolo emergency service. As one of the best brands of flutes, our American flutes are hand made flutes."
Once we receive your instrument, our experts will evaluate your flute or piccolo, and we will contact you with an estimate of the repairs, along with the length of time required to complete the repair. You are under no obligation to have this work performed. We can also work with your insurance company and provide whatever documentation is required.